Testimonials and Reviews of Our Roofing Services in Lancaster and Chester County
We believe the best advertising is "word-of-mouth". Our primary goal is total customer satisfaction, from sale of the job to final clean-up. When this goal is reached it brings great satisfaction to everyone involved. Kind letters of thanks and important referrals are a direct result of this concern. The following unsolicited remarks are a lasting tribute to our company. The letters we receive include praise for everyone; from owners and supervisors to our courteous employees. And thank you to all who have passed on a good word!
Diversified Roofing Co. is Rated: 3 / 3
based on these 24 happy customer reviews.
"Thank you once again for an outstanding experience. This is the 3rd time I have needed Diversified in the last year for 3 different roof leaks and each time was pleasant, timely and easy, from Elaine in the office to Doug and Erv who did the actual repairs. I hope I don't have any more reason to call, but if I do, I have no qualms about doing so. A very pleasant experience, so much different than dealing with many contractors and customer service personal."
"Dear Diversified Roofing,
So sorry to hear about Tim’s wife’s accident. Hope she is doing ok. Thanks for standing by the apt you had scheduled for me on Wednesday morning 8:00 am, by sending out Matt. I’m so glad to get my roof fixed because it was leaking and looks like a rainy week ahead next week. Looking forward to meeting Tim on 4/30/14 at 8:00 am for roof estimate and to set up a time in October for new roof.
Thanks so Much!
PS: It’s always a pleasure to talk to Elaine on the phone.
PPS: Thanks to all of you for the great job you did on my house roof back in September 2012. I admire it every day. Makes the whole house look better!"
- Carol & W | Rated: 3 / 3
"Good Morning Matt,
I wanted to send you a note praising your men for the excellent job they did in re-roofing Koinonia House. We are extremely pleased with the craftsmanship and thoroughness exercised in removing the old roof, and installing the new. The property was cleaned up each day before they left and at the end of the job they walked around the building with me to make sure I was satisfied and had no issues. Thank you to Doug as well who called after completion to advise me that he too had reviewed the finished job and was pleased with the workmanship. As you are aware, I have known Galen for many years and have had work done previously at my home, at Koinonia House and for Good Neighbors by Diversified Roofing Company. I always mention your name first when I'm asked about a good roofing contractor. Keep up the good work! My regards to Galen and Doug as well. Also Gene and his crew who deserve a word of appreciation - Thank you guys!!!"
- Rod Brooks President, Koinonia Christian Ministries, PA | Rated: 3 / 3
"My son looked over the gutter job your guys did at my place today and said the workmanship was excellent. I appreciate all that you did. If you ever need a letter of recommendation from me, just let me know."
- Moffett Honey Brook, PA | Rated: 3 / 3
"Dear Konrad, Elam, and Matt and your crew at Diversified Roofing. A pleasure to have Diversified Roofing replace my roof on Tuesday. A job well done for which I thank you. Indeed it is my pleasure to recommend you to others and I applaud your sincerity and genuine workmanship. Wishing you all the best."
- Margaret S. | Rated: 3 / 3
"I wanted to write you and your staff a letter of thanks. The day I stopped in to schedule an appointment for a quote for a reroof, Elaine was very helpful. She was very courteous and professional. She accommodated us with a time for Konrad to make a visit to our home for an evaluation. Konrad was very punctual for our appointment and did a very thorough inspection of our roof. He actually climbed up on the roof and took a look around (something another company we were inquiring about did not do). He presented us with his findings and options for a new roof. As requested, Konrad called back to see if we had any questions. At this time, we decided to give our business to your company. We scheduled another meeting to finalize the contract. Due to a family matter, Konrad was not able to make the appointment, but we were pleased to meet you, Matt. Reuben and his crew were very professional and courteous everv'day, If they were asked to move their vehicles so my wife could back out of the garage, they were very accommodating. All of your staff had a very pleasant demeanor and did not hesitate to answer any questions about the job or about the next phase. The roof looks GREAT! We are very pleased with the appearance of the roof and the grounds. The crew left our property exactly how they found it. They cleaned up after themselves each day they were here. You should be very proud of your staff! I work as a service manager for a service company and deal with the public every day, much like you. It is not always easy to please everyone that you encounter daily, but your employees do it with a smile and great attitude and should be commended for it. As far as we are concerned, we would definitely recommend your company to anyone who asked. We are very pleased with your workmanship. Thank you again Elaine, Konrad, Matt, Rueben and crew!!!"
- Marlene & Doug W. | Rated: 3 / 3
"... I met with 4 other roofing companies, 2 showed up and spent all of 15 minutes preparing a bid, which is a joke, another showed up and his truck broke down in my driveway. No signage on the trucks, only 1 had business cards, and their idea of a bid was a scrawled notes on a legal pad in 1 case, an the other 2 were 2 days late sending their bid. Only one of the 4 had a website. None, that I am aware of, had an actual office location. The trademen who did the work, are clearly the best at what they do. These guys are serious roofers, and some of the work I needed done, was custom work, and they made it look easy. Craftsman. The roof looks fantastic, everything that was supposed to be done, was done, and to top it off, the rep came back, as well as the General Manager, after the project was done, for one last inspection. Diversified Roofing is the best roofing company in Lancaster and Chester County, period, end of story, it's not even a competition. This is a professional organization, and I give them, my highest recommendation."
- Brian W | Rated: 3 / 3
"I'd like to thank you and your crew for the prompt and courteous job they did at my home. If all of my employees were like the crew you sent here, I would still be in the hotel business! "
- J. Smith Cochranville | Rated: 3 / 3
"We want to extend our great thanks on a job well done! We are very happy with our new roof! Everyone that worked here was very nice and helpful. We still continue to receive compliments on how nice the roof looks. We are also happy with the great cleanup job that your men did. We will gladly recommend your company to anyone wanting the best job around!! "
- Anonymous Oxford | Rated: 3 / 3
"Many thanks for the professional and beautiful roofing job. It looks great! I appreciated the crew's careful workmanship and valiant efforts to keep a messy job as neat and tidy as possible. I will highly recommend Diversified Roofing!"
- J. D. Kennett Square | Rated: 3 / 3
"Thank you for being so attentive to our roofing needs. Your crew was efficient and polite. They always had a good plan to deal with the on & off rain we had. We sincerely appreciate your professional way of doing business."
- Anonymous Glenmoore | Rated: 3 / 3
"Just a note of thanks and appreciation. It was great to deal with a professional organization. Not only did you do the job in the time promised, but at the estimated cost. Your crew was pleasant and efficient and did all they could to keep from leaving any mess behind."
- Anonymous Cochranville | Rated: 3 / 3
"Thanks, the roof looks great! No leaks!"
- Anonymous Landenburg | Rated: 3 / 3
"Thanks for your prompt help. It is appreciated."
- Anonymous West Grove | Rated: 3 / 3